Promoted articles

• I received an email stating that my order was shipped; yet, there aren’t any updates.

  Whenever we process our orders, tracking information is sent to the email used when placing the o...

• What shipping carriers do you use?

  We use a variety of carriers, including local courier partners. You’ll be asked to select a deliv...

• Tracking states delivered; yet, I didn't receive the package.

  Sometimes the carrier may mark a package as delivered before the physical delivery process occurs...

• I paid the Signature Fee, yet, I have not signed for any package upon delivery.

  Law requires to implementation of an Adult Signature on every package. Due to the courier's respo...

• There was no delivery attempt made when I was home, and my package was returned.

  We apologize for any circumstance where the carrier may have difficulties accessing the delivery ...

• I received the wrong items with my order.

  VJD will take full responsibility for any discrepancies with the requested items. It is our prior...